Frequently Asked Questions

First step – please contact the rep in your area.

If unsuccessful, contact Pulsafeeder EPO or SPO using list below

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

Check your Spec sheet or the pump tag. Contact your Rep for assistance.

See spare parts list in main menu.

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

Contact your rep or call 585-292-8000 and ask for the parts group.

See spare parts list in main menu.

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

Call your rep or call 585-292-8000 and ask for an AE.

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

Call your rep or call 585-292-8000 and ask for an AE.

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

Call your rep or call 585-292-8000 and ask for an AE.

NY/Engineered Product – Pulsafeeder Rochester (585-292-8000), for: Pumps: PulsaPro, Pulsa, Pulsar, Eclipse, Eastern, Eco, Isochem, Periflo
Controllers: XAE, DLC, DLCM, ECA, ELMA, Pulsamatic, RV

FL – Pulsafeeder Punta Gorda (800-333-6677), for: Pumps: Pulsatron, Chem-Tech, Mec-O-Matic, Blackline Controllers: Micro Trac, MicroVision, MicroVision EX

In the first year, change oil after six months, then inspect/change annually.

We recommend annual inspection of wet end components.

For pumps that are run intermittently, check as soon as flow begins to fluctuate. Do not wait for failure to occur.

See Pump Oil Guide

See Pump Oil Guide

See Pump Oil Guide

Check the IOM in the maintenance section in the back. Contact Service for further assistance. 585-292-8000

Click here to read our literature.

Check for instructions in the IOM.

Click here to read our literature.

Contact the rep in your area, or call 585-292-8000 and ask for the service dept.

Contact the rep in your area or call 585-292-8000 and ask for the service dept.

**Service requests 60-day (minimum) advance notification, prior to any startup project for scheduling purposes.  

Check the trouble section of the Pulsamatic IOM. Contact rep for further assistance.

Click here to read literature.

Check the trouble section of the MPC IOM. Contact rep for further assistance.

Click here to read literature.